• One-touch access to Samsung Customer Support by phone or live video chat, including the new “Samsung Assist” remote support feature allowing agents to troubleshoot issues on your device directly
• On-demand, searchable, help resources for your phone or tablet
• A growing library of tips, tricks & how-to videos that demonstrate your device’s powerful features
• Device diagnostics enabling users to optimize battery life, device memory, Wi-Fi access, and more
• Samsung Community, where you can submit questions and get answers from fellow fans, learn from the best Samsung product experts, and share tips and tricks for your Samsung products
• Access to sign up for hands-on workshops in your area to learn how to get more from your Galaxy device
• Top app recommendations for your Galaxy phone or tablet
• Exclusive content and access to Samsung events and experiences
1. The “Samsung Assist” feature is available on Samsung Galaxy S7, S7 edge, S6, S6 edge, S6 edge+. Additional device support coming soon.
2. Samsung+ is continually making improvements. For the best possible experience, we recommend you keep auto-update enabled so you continue to receive the latest and greatest updates.
3. Samsung+ offers a better experience when you are signed in to your Samsung Account on your device, but a Samsung Account is not required to begin using Samsung+. A Samsung Account is required to access Premium in-app features. If you don’t have an account, you can create one in the app or by going to account.samsung.com.
4. Samsung+ is available in the US only and exclusive to Samsung Galaxy owners on the following devices:
Samsung Galaxy S9, Samsung Galaxy S9+, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy Note 8, Samsung Galaxy S7, Samsung Galaxy S7 edge, Samsung Galaxy S6 (incl. Active), Samsung Galaxy S6 edge, Samsung Galaxy S6 edge+, Samsung Galaxy S5 (incl. Active & Sport), Samsung Galaxy S4 (incl. Active & Mini), Samsung Galaxy S III, Samsung Galaxy Note 5, Samsung Galaxy Note 4, Samsung Galaxy Note Edge, Samsung Galaxy Note 3, Samsung Galaxy Note II, Samsung Galaxy J7, Samsung Galaxy J3
Samsung Galaxy Tab A (8″, 9.7″), Samsung Galaxy Tab E, Samsung Galaxy Tab S2 (8″, 9.7″), Samsung Galaxy Tab S (8″, 10″), Samsung Galaxy Tab Pro (8″, 10″, 12″), Samsung Galaxy Tab 4 (7″, 8″, 10″), Samsung Galaxy Tab 3 (7″, 8″, Lite), Samsung Galaxy Tab 2 (7″, 10″), Samsung Galaxy Note (8″, 10″, Pro 12″)
The Samsung+ Team will be adding new features over time to provide the best experience. If you wish to provide feedback or need help using Samsung+, please call us toll free at (855) 795-0509 or email [email protected].
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